Hotel Operation - Tovra Works

Hotel Operations • Kohima • Batch 01 • September 2026

In four months, you start your first shift at a luxury hotel.

A professional training programme built on luxury hospitality industry standards. Developed in partnership with Atithi Vriksha Shiksha and designed for one outcome: a career that begins the day you graduate.

Batch 01 begins September, 2026 • Seats are limited • Kohima, Nagaland

Delivered in Partnership With

Atithi Vriksha Shiksha | AVS

Batch 01 begins September, 2026 • Seats are limited • Kohima, Nagaland

What This Programme Delivers

Four numbers that define this programme.

These are outcomes, not projections. Each figure reflects what graduates of this programme standard achieve when they complete training and meet placement criteria.

₹18k – ₹25k

Monthly starting salary upon placement at partner properties

Across 4 and 5-star properties

3

Full programme duration, from orientation to interview-ready status

Structured. Practical. Intensive.

100%

Career support extended to every graduate who completes the programme

Not a promise. A process.

4 & 5★

The property tier you are trained to enter and the standard you are held to

Luxury hospitality. Industry standard.

The Real Cost of Free Training

Free programmes exist. Here is the difference.

We are aware that free and near-free training exists in Nagaland. We think you should see the comparison directly and decide for yourself. These are not projections. This is what those programmes typically offer.

What You Are Evaluating	Typical Free Programme	Tovra Works
Curriculum depth	Basic orientation. Limited practical training hours with no structured module framework.	Six structured modules built to the operational standards of luxury hotel properties.
Placement support	Certificate issued. You locate your own employment after graduating.	Active placement coordination with partner properties throughout your final module.
Certification	State-level only. Recognized within Nagaland but limited mobility nationally.	AVS certification recognized by hotels and employers across India, not only in the Northeast.
Soft skills training	None included or minimal. Graduates enter the workplace without professional conduct training.	Dedicated module covering communication, confidence, conflict handling, and workplace readiness.
Interview preparation	Not part of the programme. Graduates prepare independently or not at all.	Structured interview preparation with mock sessions, grooming assessments, and property briefings.
Industry exposure	Classroom-based instruction only. No alignment to a specific property tier or standard.	Practical training aligned to 4 and 5-star property expectations from the first module.

Tovra Works does not compete with free programmes. We build professionals that luxury properties choose to hire.

One fee. Everything included.

The total programme fee is Rs. 40,000. That single figure covers everything: your full training across six modules, your uniform kits, and your certification. There are no additional costs during or after the programme.

This program is eligible for a Skill Loan. Pay only the admission fee, the loan covers the rest.

Program

Total Programme Fee

What it covers

Location

Rs. 40,000

Course Fee + Uniforms + Certification

Program

Admission Fee

Secures your seat

Rs. 3,000

Only for the month of August

Program

Programme Fee Payment

Location

Skill Loan available

Batch 01 • August 1, 2025

Hotel Operations Kohima, Nagaland

Duration

3 months + 1 month Internship

Total Programme Fee

Rs. 40,000 (all-inclusive)

Includes

Training + Uniforms + Certification

Programme Fee Payment

Skill Loan Available

Career Support

Included for all graduates

Admission Fee • August Only

Rs. 3,000

Saves Rs. 2,000 off the standard Rs. 5,000 admission fee

Seats are limited. Applications are reviewed individually.

The Curriculum

Six modules. One interview-ready graduate.

Every module in this programme is designed to build a complete hotel operations professional. Someone who knows the technical steps, but someone who walks into a luxury property on day one with the confidence, composure, and competence to stay.

The PIES Framework

Psychologically Informed Employment Support (PIES) is Tovra Works’ structured approach to building employable professionals, not just trained ones. Developed from our founder’s background in psychiatry, PIES integrates psychological principles directly into how we teach. Most training programmes build technical competency and stop there. PIES goes further: it addresses the confidence gaps, identity barriers, and resilience deficits that cause technically capable people to underperform or leave the industry within the first year. Every module is designed to develop the person alongside the professional.

01 Front Office

Guest check-in and check-out to luxury hotel standards. Reservation systems, professional communication, telephone etiquette, and the specific discipline of creating excellent first impressions at a property that expects nothing less.

02 F&B Service

Food and beverage service at the luxury standard. Table setting, order sequencing, service choreography, and the wine and beverage knowledge a professional is expected to carry from their first week on the floor.

03 Housekeeping

Room preparation and presentation to five-star specifications. Inventory management, turndown procedures, and the professional discipline of attention to detail that guests remember and return for.

04 Professional Grooming

The appearance and presentation standards of luxury hospitality. Uniform protocol, grooming specifications, and the physical language a hotel professional uses to communicate competence before speaking a word.

05 Banquet Service

Event and banquet service coordination at scale. Setup discipline, service flow, client expectation management, and the professional performance expected in high-pressure group hospitality environments.

06 Soft Skills

Communication, confidence, conflict resolution, and workplace readiness. The module that determines whether a technically trained graduate becomes a career hospitality professional or remains merely a trained one.

How Placement Works

Every step, explained before you join.

We walk you through the full process before you apply. There are no surprises at the end of the programme. You will know exactly what we will do for you and what we will require from you in return.

01 Training and Evaluation

Throughout the three months, your performance, attendance, professional conduct, and module assessments are tracked. Career & department eligibility is determined by your final standing, not by enrollment.

02 Interview Preparation

The final weeks of the programme include structured interview preparation. Mock interviews, grooming assessments, and property-specific briefings are run before you attend any placement interview.

03 Property Matching

Eligible graduates are matched to partner properties based on performance profile, personal preference, and vacancy availability. We do not send every graduate to every property. Matching is intentional.

04 Post-Placement Support

After placement, Tovra Works maintains contact with you and the property for your first 90 days on the job. Your opening quarter is the most formative period of your career. We do not disappear after placement.

Co-founder

Mrs. Tiarenla Rutsa

Department Head • Hotel Operations Programme • Add. director of tourism (retd)

Mrs. Tiarenla Rutsa brings over a decade of direct experience inside luxury hospitality operations in India. She has trained and placed professionals across 4 and 5-star properties and understands precisely what the industry expects from new entrants before they walk through the door.

She does not teach from a textbook. She teaches from the floor of a hotel where standards are enforced, guests have expectations, and professional performance is the only currency that earns a career.

15-plus years in luxury hotel operations and professional hospitality training
Consistent track record of graduate placements across 4 and 5-star properties in India
Specialization in professional grooming, F&B service standards, and front office operations
Programme architecture designed to meet the actual hiring criteria of luxury properties

Is This Programme For You?

Not every programme is built for every person.

This programme is built for a specific kind of person. Read what follows carefully. If you see yourself in the first column, apply. If you see yourself in the second, come back when the time is right for you.

You Belong Here If

You want to work in luxury hotels, resorts, or premium hospitality properties, and that is a decision you have already made.
You have completed school or college and need a career that starts quickly, pays well, and has a visible path forward.
You want a qualification that is recognized globally, not only in Nagaland, so the options you build now remain open later.
You are ready to be challenged, to hold yourself to a professional standard every day, and to do the work even when it is not comfortable.
You want to build a career that you and your family can point to with pride. architecture designed to meet the actual hiring criteria of luxury properties

Come Back Later If

You are still exploring and have not yet decided that hospitality is the path you are committed to.
You want a certificate to collect rather than a career to build. This programme is not designed to produce certificates.
You cannot commit to three months of full attendance and full professional engagement without significant gaps.
You need a programme that accommodates inconsistent effort or treats poor attendance as acceptable. This one does not.

Before You Apply

Ask every training programme these four questions.

These are the questions that separate programmes with clear answers from programmes that avoid them. Here are ours, stated plainly.

Is a government-recognized certificate part of this programme?

Yes. Every graduate who completes the programme receives THSC certification. THSC is an internationally recognized training body. This certificate is accepted by hotels and hospitality employers across the globe, not only in Nagaland or the Northeast. That is not a minor distinction. It determines where you can go next, and how far your career can travel beyond the state you started in.

What category of property are graduates placed in?

Tovra Works graduates gains direct industry access in premium and luxury properties. We do not deal with agencies. We do not place graduates in budget hotels, ungraded guesthouses, or properties that do not meet that standard. The programme is designed to meet the expectations of luxury hospitality, and the properties we partner with reflect that. If you complete the programme and meet placement criteria, the interviews you attend will be at properties worth building a career in.

What does your career look like five years after the programme ends?

Hospitality is one of the few industries where an entry-level position at a luxury property creates a real and visible career trajectory. Professionals who enter 4 and 5-star environments early and stay focused commonly progress to supervisory and junior management roles within three to five years. The starting salary matters. The property tier you enter matters more. The discipline and professional conduct you bring every single day matters most. That is precisely what this programme prepares you for, and why the standard it holds you to is not negotiable.

Batch 01 • September 2026 • Kohima

The first cohort forms now.

Seats are limited. Applications are reviewed individually. If you are ready to begin, apply today. If you have questions that are not answered on this page, speak to the team directly.

Programme fee: Rs. 40,000 all-inclusive (course + uniform kits + certification). Admission fee: Rs. 5,000 regular.
Apply in August and pay Rs. 3,000 admission, saving Rs. 2,000.